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Recover a corrupted or unreadable file
You open an important document, a photo, a work file… and an error message appears: the file is “corrupted”, unreadable, damaged. Panic…
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Keyboard Not Responding: Diagnosis and Solutions
You type, and nothing appears. Or some keys no longer respond. Or the keyboard writes unexpected characters. A keyboard that freezes is…
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A USB drive or unrecognized disk
You plug in a USB key or an external drive, and… nothing. The device doesn’t appear, or an error message is displayed.…
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Revitalize an Old Computer
Your once-fast computer now takes forever to start, struggles with the slightest use, and frustrates you daily. Before giving in to the…
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Black screen on startup: where to begin
You turn on your computer, it seems to boot — the fan spins, lights come on — but the screen remains stubbornly…
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Too many ads and redirects in the browser
Pop-up ads that keep appearing, redirections to unknown sites, a homepage that changed on its own, a toolbar that appeared out of…
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Unable to send or receive emails
Your emails aren’t being sent, or you’re not receiving anything anymore? Email has become so central that even the slightest malfunction quickly…
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Restore your system to a previous state
Your computer was working perfectly yesterday, and now today it’s running slow, crashing, or behaving strangely, often after an installation or update?…
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Your computer is making an unusual noise: is it serious?
Your computer has started making an unusual noise: a whirring fan, a clicking, a crackling, a buzzing. Should you be worried? It…
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Your smartphone is slow: how to restart it
Your smartphone, once responsive, now takes forever to open apps, lags, and makes you lose patience? Before considering replacing it, know that…
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